Privacy Policy

1 Introduction

Welcome to Palmirexo ("we," "us," or "our"). Palmirexo Digital Brasil operates the website palmirexo.com, a mobile gaming information platform dedicated to providing tips, articles, guides, and insights for mobile gamers across Brazil and worldwide.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. We are committed to protecting your personal data and respecting your privacy rights. By accessing or using our website, you acknowledge that you have read and understood this policy.

This policy applies to all information collected through our website at palmirexo.com and any related communications, including our contact forms and newsletter subscriptions. It does not apply to information collected offline or through any third-party websites linked from our content.

2 Information We Collect

We collect information in two main ways: information you provide directly to us, and information collected automatically when you browse our site.

Information you provide directly:

• Name and email address submitted through our contact form
• Message content and subject matter you include in inquiries
• Any other information you voluntarily choose to share with us

Information collected automatically:

• Browser type, operating system, and device information
• IP address and approximate geographic location
• Pages visited, time spent on pages, and navigation paths
• Referring URLs (how you arrived at our site)
• Cookie data and similar tracking technologies

We do not collect sensitive personal data such as financial information, government identification numbers, or health-related data.

3 How We Use Your Information

The information we collect is used solely to operate and improve the Palmirexo platform. We never sell your personal data to third parties, and we do not use it for purposes beyond what is described here.

Specifically, we use your information to:

• Respond to your messages, inquiries, and article suggestions submitted via our contact form
• Understand how visitors use our website so we can improve navigation and content quality
• Analyze which articles and sections are most valuable to our audience
• Detect, investigate, and prevent technical issues or abuse of our platform
• Maintain the security and integrity of our systems
• Comply with applicable legal obligations under Brazilian and international law

Our legal basis for processing your data is our legitimate interest in providing a quality information platform, and — where you have contacted us — the performance of communicating in response to your request.

4 Cookies & Tracking Technologies

Cookies are small text files placed on your device when you visit a website. We use cookies and similar technologies to enhance your browsing experience and understand how our content is consumed.

Types of cookies we use:

• Essential cookies: Necessary for the website to function correctly. These cannot be disabled.
• Analytics cookies: Help us understand visitor behavior through aggregated, anonymized data (e.g., Google Analytics).
• Preference cookies: Remember your settings and choices for a better experience on return visits.

Managing cookies: You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. Note that disabling certain cookies may affect website functionality. You can also opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

5 Third-Party Services

To provide and improve our services, we use a limited number of carefully selected third-party tools. These providers may have access to certain data as needed to perform their services on our behalf.

• Google Analytics (Google LLC): We use Google Analytics to collect anonymized usage statistics. Google may process data in the United States. You can review Google's privacy policy at policies.google.com/privacy.
• Google Fonts: We load fonts from Google Fonts servers. This may result in your browser making requests to Google's servers, which could log your IP address.
• jQuery CDN (code.jquery.com): Our website loads the jQuery library from an external CDN for performance purposes.
• Social sharing buttons: If we include social sharing features, these third-party scripts may collect data per their own privacy policies.

We require all third-party providers to maintain adequate security standards and to process data only as instructed. We are not responsible for the privacy practices of external websites that we link to in our articles.

6 Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.

• Contact form submissions: Messages and contact details are retained for up to 24 months from the date of submission, after which they are securely deleted.
• Analytics data: Aggregated, anonymized website usage data may be retained for up to 26 months as configured in Google Analytics.
• Server logs: Standard server access logs are typically retained for up to 90 days for security and diagnostic purposes.

When data is no longer needed and no legal obligation requires its retention, we securely delete or anonymize it. You may request early deletion of your data at any time by contacting us at contato@palmirexo.com.

7 Your Rights (LGPD)

Under Brazil's Lei Geral de Proteção de Dados (LGPD — Law No. 13,709/2018), you have the following rights regarding your personal data:

• Right of access: Request confirmation of whether we process your data and receive a copy of the information held.
• Right to correction: Request correction of inaccurate, incomplete, or outdated personal data.
• Right to deletion: Request deletion of your personal data, subject to applicable legal requirements.
• Right to portability: Request transfer of your data to another service provider.
• Right to information: Be informed about public and private entities with which we share your data.
• Right to revoke consent: Withdraw any previously given consent at any time.
• Right to object: Object to processing based on legitimate interest.

To exercise any of these rights, contact us at contato@palmirexo.com. We will respond within 15 business days as required by law. We may request proof of identity before processing your request.

8 Children's Privacy

Palmirexo is not directed at children under the age of 13, and we do not knowingly collect personal information from children. Our content is designed for general audiences interested in mobile gaming, but we do not create or market content specifically targeting minors.

If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us immediately at contato@palmirexo.com. Upon verification, we will promptly delete such information from our records in accordance with applicable law, including the LGPD and the Brazilian Child and Adolescent Statute (ECA).

We encourage parents to supervise their children's online activity and to review privacy policies of all websites their children visit.

9 Changes to This Policy

We reserve the right to update or revise this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes, we will update the "Last updated" date at the top of this page.

For significant changes, we may also provide a more prominent notice on the website homepage or through a banner notification. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of the Palmirexo website after any changes are posted constitutes your acceptance of the updated policy. If you disagree with any changes, please discontinue use of our website and contact us if you wish to have your data removed.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to addressing all privacy-related inquiries promptly and transparently.

Our Data Protection Officer (Encarregado de Dados, as required by LGPD) can be reached at the same email address above. We aim to respond to all legitimate privacy requests within 15 business days.